Service contracts for LIFE 21® and LIFE 18™ Apheresis Units

Miltenyi Biotec offers service contracts aimed at meeting the needs of research users. The service contracts include technical support and annual preventive maintenance programs to ensure maximum performance of the LIFE 18 and LIFE 21 instruments over time.
Choose the appropriate level of support:
  • Planned Maintenance Contract : A Planned Maintenance Contract includes scheduled maintenance visits. Routinely wearing parts are replaced at no charge. Service costs such as labor and travel fees related to the maintenance visit are covered. In case of a necessary repair, spare parts are provided at a discount.
  • Full Service Contract : With this option, all replacement parts, labor, and travel expenses are covered.
 Full ServicePlanned Maintenance 
Maintenance
One preventative maintenance (PM) per yearXX
Replacement of wearing partsXX
Software updatesXX
Labor and travel expensesXX
Repair service 
Unlimited numbers of repairsX 
All spare parts includedX 
Discount on spare partsspare parts includedX
Service priority responseX
Labor and travel expensesX 
Additional service  
Technical support servicesXX
Service documentationXX
  • Certificates of Analysis (CoA)

    Please follow this
    link
    to search for certificates by lot number.
Product options: 4

Product information

Size
Order no.
Price

LIFE18 Full Service

160-001-781
-

LIFE18 Planned Maintenance

160-001-807
-

LIFE21 Full Service

160-001-966
-

LIFE21 Planned Maintenance

160-001-967
-