Realtime remote support for your MACSQuant® Instrument

  • Qualified support by our MACSQuant® Application Specialists
  • Support for MACSQuant® Analyzers and the MACSQuant® Tyto® Cell Sorter
  • Accessible worldwide
  • 24 hours a day, Monday through Friday


At the click of a button, receive realtime support on your instrument from a MACSQuant Application Specialist. The Live Support service allows the MACSQuant Application Specialist to interact with the user, view the software, and take control (with your permission) of the instrument to resolve any issues. Live Support is available for customers worldwide 24 hours a day, Monday through Friday.

Get immediate help with:

  • Experimental design
  • Troubleshooting experimental protocols and operational issues
  • Operating instrument and software
  • Choosing the appropriate Miltenyi Biotec products for your applications
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Remote support
The intuitive MACSQuantify Software and MACSQuant Tyto Software offer the option to contact application and technical support specialists in realtime. Features described in this video apply to both MACSQuant Analyzers and the MACSQuant Tyto Cell Sorter.

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