Customer service and order support

We understand that providing an exceptional and positive customer service experience in a timely, professional manner is critical for our customers and their requirements.

Therefore, we have a dedicated team in place that would like to assist you whenever you need help regarding:

Placing an order
Changing an order
Cancellation of an order or parts of it
Order progress / track and trace information
Your account
Payment methods
Delivery times
Shipping costs
Return procedures

Despite the on-going COVID-19 pandemic, Miltenyi Biotec remains fully operational.

Contact us

Miltenyi Biotec Inc.

2303 Lindbergh Street
Auburn, CA 95602
USA

Phone:
+1 530 888 8871
Fax: +1 530 888 8925
E-Mail: macs@miltenyibiotec.com
Web: www.miltenyibiotec.com

Orders:

Phone: +1 866 811 4466
Fax: +1 877 591 1060
E-Mail: orderdesk@miltenyibiotec.com

Technical support - Research products

Phone: +1 800 FOR MACS
Fax: + 1 530 745 2806
E-Mail: technicalsupportUS@miltenyi.com

Technical support - Clinical products

Phone: +1 800 FOR MACS
Fax: + 1 530 745 2806
E-Mail: technicalsupportUS@miltenyi.com

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