Instrument services

Our technical support team helps keep your lab running at its best

At Miltenyi Biotec we are proud to support cutting-edge science by providing instruments engineered for maximum performance and dependability. When purchasing one of our instruments we promise you reliable performance every time it is used, because we know how important it is for you to achieve reproducible results.

Service centers throughout the world

To ensure that laboratory instruments retain their high performance, Miltenyi Biotec offers a technical support service optimized to meet the needs of our customers.

Regular maintenance and instrument care is carried out by our highly qualified and experienced service engineers located worldwide.

When a technical problem occurs, don't worry. Help is just around the corner …

Our service portfolio

Our portfolio of services for instruments includes:

  • Technical support desk
  • Remote support
  • Installation service
  • On-site repair and maintenance service
  • Software-update and upgrade service
  • Installation and operational qualification service (IQ/OQ)
  • Relocation service 
Technical support

Do you need immediate support? 
Please contact your local instrument support team      
Service contracts

Discover our tailored service and maintenance contracts as well as one-time services

Resources for further instrument support and services

MACSQuant® Live Support

Real-time remote support for your MACSQuant Analyzer
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Video

Learn how to change columns on the autoMACS Pro Separator
Resources

Download manuals and technical instructions
Robotic integration

Customized high-throughput flow cytometry solutions 

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