Customer service and order support

Customer service and order support

We understand that providing an exceptional and positive customer service experience in a timely, professional manner is critical for our customers and their requirements.

Therefore, we have a dedicated team in place that would like to assist you whenever you need help regarding:

  • Placing an order
  • Changing an order
  • Cancellation of an order or parts of it
  • Order progress / track and trace information
  • Your account
  • Payment methods
  • Delivery times
  • Shipping costs
  • Return procedures

Contact us

ミルテニーバイオテク株式会社

〒135-0041
東京都冬木16-10
NEX永代ビル5F


Phone: 03-5646-8910(代)
Fax: 03-5646-8911
E-Mail: macs@miltenyibiotec.jp
Web: www.miltenyibiotec.com

Orders:

Phone: 03-5646-8566
Fax: 03-5646-8531
E-Mail:


Technical support - Research products

Phone: 03-5646-9606
Fax:
E-Mail: macs@miltenyibiotec.jp


Technical support - Clinical products

Phone: 03-5646-8958
Fax:
E-Mail: macsgmp@miltenyibiotec.jp