Service contracts for MACSQuant® Analyzers

Miltenyi Biotec offers service contracts aimed at meeting the needs of research users. The service contracts include technical support and annual preventive maintenance programs to ensure maximum performance of the MACSQuant
®
Analyzers over time.

Specifications for
Service contracts for MACSQuant
®
Analyzers

Overview

Miltenyi Biotec offers service contracts aimed at meeting the needs of research users. The service contracts include technical support and annual preventive maintenance programs to ensure maximum performance of the MACSQuant
®
Analyzers over time.

Detailed product information

  • MACSQuant Analyzer Essential Service Contract: The Essential Service Contract includes scheduled maintenance visits. Routinely wearing parts are replaced at no charge, and spare parts are provided in case of a necessary repair. Service costs such as labor and travel fees related to the maintenance visit are covered.
  • MACSQuant Analyzer IQ/OQ and OQ Services: We provide the necessary official documentation for installation and operational qualifications required to maintain GMP standards.
  • MACSQuant 21CFR p11 Installation Service: Installation of 21 CFR part 11 compliant MACSQuantify Software on the MACSQuant Instrument and a desktop computer is provided by Miltenyi Biotec’s qualified service personnel to ensure that the system fulfills FDA regulations.
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