Miltenyi Biotec offers service contracts aimed at meeting the needs of clinical users. The service contracts include technical support and annual preventive maintenance programs to ensure maximum performance of the LIFE 21 apheresis units over time.
The Full Service Contract includes scheduled maintenance visits. Routinely wearing parts are replaced at no charge, and spare parts are provided in case of a necessary repair. Service costs such as labor and travel fees related to the maintenance visit are covered.
