Service contracts for autoMACS and MultiMACS Separators

Service contracts for autoMACS and MultiMACS Separators

Miltenyi Biotec offers service contracts aimed at meeting the needs of research users. The service contracts include technical support and annual preventive maintenance programs to ensure maximum performance of the autoMACS Pro and the MultiMACS Separators over time.
Choose the appropriate level of support:
  • Full Service Contract : The Full Service Contract includes scheduled maintenance visits. Routinely wearing parts are replaced at no charge, and spare parts are provided in case of a necessary repair. Service costs such as labor and travel fees related to the maintenance visit are covered.
  • Full Service Premium Contract : In addition to the Full Service Contract, a loaner instrument will be provided, if your instrument must be taken off-site for repair.
  • Full Service High-Throughput Contract : In addition to the above, high-use customers receive additional planned maintenance visits and valve exchange.
Product options: 6
160-002-031

MultiMACS Cell24 Full Service Premium

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160-002-118

MultiMACS X Full Service

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160-001-255

autoMACS Pro Full Service Premium

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160-001-254

autoMACS Pro Full Service

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160-002-269

autoMACS Pro Full Service High Throughput

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160-002-028

MultiMACS Cell24 Separator Full Service

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