Service contracts for the MACSQuant® Tyto® Sorter

Service contracts for the MACSQuant
®
Tyto
®
Sorter

Miltenyi Biotec offers service contracts aimed at meeting the needs of research users. The service contracts include technical support and annual preventive maintenance programs to ensure maximum performance of the MACSQuant
®
Tyto
®
over time.
Choose the appropriate level of support:
  • Full Service Contract : The Full Service Contract includes scheduled maintenance visits. Routinely wearing parts are replaced at no charge, and spare parts are provided in case of a necessary repair. Service costs such as labor and travel fees related to the maintenance visit are covered.
  • IQ/OQ Services : We provide the necessary official documentation for installation and operational qualifications required to maintain GMP standards.
 Full Service
Maintenance
Two preventative maintenance (PM) per yearX
Replacement of wearing partsX
Software updatesX
Labor and travel expensesX
Repair service
Unlimited numbers of repairsX
All spare parts includedX
Service priority responseX
Labor and travel expensesX
Additional service
Technical support servicesX
Remote support serviceX
Service documentationX
Product options: 2
160-002-053

MACSQuant Tyto Full Service

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160-002-327

MACSQuant Tyto IQ/OQ Service

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