We may already have the answers to your questions.
How long does it take to have my account for the webshop approved?
We will switch your account live within 48 hours after registration. You will get an e-mail confirmation for this.
I cannot access my webshop account. What shall I do?
Please double check the email address with which you have registered to our webshop. If your e-mail address is correct, please contact your regional subsidiary.
How can I search for a specific product?
You can search for a product using the product name or product item number. Just enter a search term into the search field on our website.
You can also search for a specific product using keywords or our product filters for technology, species, cell, or reagent type.
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