Customer Service and order support

Exceptional customer service delivered in a timely, professional manner is critical for our customers and their success. Miltenyi Biotec has assembled a dedicated team of Customer Service Specialists who are available to answer your questions and connect you to the products you need.  We can help you with:

  • Order management, including: Order placement, updates and changes, cancellations, returns
  • Real-time order status and tracking
  • Accepted payment methods
  • Delivery timelines
  • Shipping costs

Contact us today.

Contact us

Miltenyi Biotec Inc.

2303 Lindbergh Street
Auburn, CA 95602
USA

Phone: +1 800 FOR MACS
+1 530 888 8871
Fax: +1 530 888 8925
E-Mail: macs@miltenyibiotec.com
Web: www.miltenyibiotec.com

Orders:

Phone: +1 866 811 4466
Fax: +1 877 591 1060
E-Mail: orderdesk@miltenyibiotec.com


Technical support - Research products

Phone: +1 800 FOR MACS
Fax: + 1 530 745 2806
E-Mail: technicalsupportUS@miltenyi.com


Technical support - Clinical products

Phone: +1 800 FOR MACS
Fax: + 1 530 745 2806
E-Mail: technicalsupportUS@miltenyi.com