Customer service and order support

Customer service and order support

We understand that providing an exceptional and positive customer service experience in a timely, professional manner is critical for our customers and their requirements.

Therefore, we have a dedicated team in place that would like to assist you whenever you need help regarding:

  • Placing an order
  • Changing an order
  • Cancellation of an order or parts of it
  • Order progress / track and trace information
  • Your account
  • Payment methods
  • Delivery times
  • Shipping costs
  • Return procedures

Contact us

Miltenyi Biotec Inc.

2303 Lindbergh Street
Auburn, CA 95602
USA

Phone: +1 530 888 8871
Fax: +1 530 888 8925
E-Mail: macs@miltenyibiotec.com
Web: www.miltenyibiotec.com

Orders:

Phone: +1 866 811 4466
Fax: +1 877 591 1060
E-Mail: orderdesk@miltenyibiotec.com


Technical support - Research products

Phone: +1 530 888 8871
Fax: +1 530 745 2806
E-Mail: science@miltenyibiotec.com


Technical support - Clinical products

Phone: +1 530 888 8871
Fax: +1 530 745 2806
E-Mail: science@miltenyibiotec.com