Real-time support at the click of a button

Convenient: Access online support with a single-click
Timely: Rapid response times
Qualified: Experts at the ready to provide advice

Any networked MACSQuant User can have real-time access to technical support by activating the Live Support function. The Live Support service allows MACSQuant Application Specialist to interact with the user, and if needed, take control of the instrument to resolve any issues.

Live Support is available for worldwide customers 24 hours a day from Monday to Friday. Click here to see Live Support in action.

Our specialists can offer you advice on:

Troubleshooting MACSQuant operational issues
Operating the MACSQuant Analyzer and MACSQuantify Software
Experimental design
Troubleshooting experimental protocols
Choosing the appropriate Miltenyi Biotec product to meet your needs

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