Support

We are dedicated to supporting you and your research

At Miltenyi Biotec, customer satisfaction is our highest priority. That’s why for more than 20 years, we have supported scientists and the scientific community with world-class customer support in many different forms.

If you have questions about products or new applications, our experienced Technical Support Teams have the knowledge and expertise to answer your questions and help you achieve the best product performance.

If you’re interested in developing your skills, MACS® Academy offers in-depth training courses to help you learn new techniques and applications. If you want to watch our latest videos, Miltenyi TV features dozens of helpful videos like tutorials and spotlights on our latest products and technologies.

We also offer our Resources section, where you can find data sheets, manuals, protocols, FAQs, and references, as well as our Instrument service section, where you can explore all of our instrument support services and service agreements.

Contact technical support

No question is too big or too small

Our Technical Support Teams are always here to answer your questions by phone, email, chat, forum, or MACSQuant® Analyzer remote support. Find the support you need today. read more

MACS Academy

Welcome to MACS® Academy

From live webinars to hands-on courses, MACS Academy offers a wide variety of training courses for users of all levels. Explore our course catalog today. read more

Miltenyi TV

Miltenyi TV

At Miltenyi TV, you can watch videos that will entertain, educate, and inspire. Take a seat and check out our Spotlights, MACS Facts, Tutorials, Expert Opinions, and more. read more

Resources

Find the resources you need, all in one place

Find the helpful resources you need, all in one place. Here, you will find data sheets, manuals, protocols, FAQs, publications, tutorials, product certificates, and much more. read more

Instrument service

Instrument Service

Instrument service is essential for maintaining high performance from your laboratory instruments. Explore our instrument support services and service agreements today. read more

MACS Rewards Program

Reach for the Gold with the MACS® Rewards Program

Simply order your MACS® Rewards poster today and start earning great rewards like product vouchers, prizes, and instant wins. read more

Happy cells

At Miltenyi Biotec, we believe that good research starts with happy cells. Visit the happy cells regularly for fun content, giveaways, and helpful tips. read more

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Miltenyi Biotec Inc.
Phone: +1 800 FOR MACS
Fax:+1 877 591 1060
macs@miltenyibiotec.com
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