Products and Services - MACS Flow Cytometry - Support - Remote support

Real-time support at the click of a button

  • Convenient: access online support with a single click
  • Fast: rapid response times
  • Qualified: experts ready to provide advice
All networked MACSQuant Flow Cytometer users have real-time access to technical support by activating the Live Support function. The Live Support service allows the MACSQuant Application Specialist to communicate directly with you, and if needed, take control of the instrument to resolve any issues.

Live Support is available for customers worldwide, 24 hours a day, from Monday to Friday. Click here to see Live Support in action.

Our specialists can offer you advice on:
  • troubleshooting operational issues and experimental protocols
  • using the MACSQuant Analyzer and MACSQuantify Software
  • experimental design
  • choosing the appropriate Miltenyi Biotec product to meet your needs

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Miltenyi Biotec Inc.
Phone: +1 800 FOR MACS
Fax:+1 877 591 1060
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