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- Convenient: Access online support with a single-click
- Timely: Rapid response times
- Qualified: Experts at the ready to provide advice
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Any networked MACSQuant User can have real-time access to technical support by activating the Live Support function. The Live Support service allows MACSQuant Application Specialist to interact with the user, and if needed, take control of the instrument to resolve any issues.
Live Support is available for worldwide customers 24 hours a day from Monday to Friday. Click here to see Live Support in action.
Our specialists can offer you advice on:
- Troubleshooting MACSQuant operational issues
- Operating the MACSQuant Analyzer and MACSQuantify Software
- Experimental design
- Troubleshooting experimental protocols
- Choosing the appropriate Miltenyi Biotec product to meet your needs
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© 1999 - 2012 Miltenyi Biotec ¦ Terms & conditions ¦ Legal notes
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